Must
I have written orders or a prescription from my doctor in order
to have a test performed at the Imaging Center?
Yes, all tests require a doctor's written order, be sure to bring
your orders with you to your appointment. If for some reason your
physician has not given you the written order, our receptionist
will be happy to assist you. Most times the doctor's office faxed
the orders or spoke with us directly.
When will my doctor receive the
results of my exam?
One of our board certified Radiologists will read your films
and a report will be hand delivered to your doctor in the next
1 -2 business days. If your physician is not in Glenview we will
fax the report and mail the original. I you have had previous
exams at another facility, the Radiologist may choose to compare
the films, In which case, the report may be delayed while we obtain
your other films.
May I take my films to another
physician?
Yes. Our Medical Records department is open Monday through Friday,
8am to 5pm. You may call them directly at (847)
657-1200 ,and arrange to pick up your film and reports.
When you are finished with the films just drop them off at one
of our offices, so they may be returned to your file jacket for
safe keeping.
Will Apollo Imaging Center bill
me for my testing?
It is recommended you check with your insurance company to see
if we are an approved facility. We require insurance patients
to pay their co-pay, deductible or 20% of the charge on the day
of the exam. Medicare patients are required to pay their deductibles
and the 20% if they have no other insurance. Any other situations,
we will be happy to make arrangements for payment prior to the
exam.
Will you file my supplement to
Medicare?
Yes. As a courtesy the Apollo Imaging Center will be happy to
file, your supplement insurance as long as you provide us with
the current information.
Where can I go to discuss my billing
questions in person?
Our billing office is located at the Apollo Imaging Center,3633
West Lake Avenue, Glenview , IL 60026 , on the main floor.
The office door is open so just stop in.
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